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Return Policy

Your complete satisfaction is our ultimate goal. You may return any unopened, unused item shipped by us for a refund within 14 days of receipt. If you wish to request a return, please ensure you contact us within 7 business days of delivery. If the product is damaged or defective, it can be returned within 30 days. If your return is the result of our error (damaged, defective, incorrect item, etc.), we will provide free return shipping. However, if your return is not the result of our error, you will be responsible for the return postage fee.

Return Process

  1. Call (909) 468-0808 or send an email to orders@nutricelebrity.com
  2. If item is defective or damaged,  take a photo picture of the items you are returning.
  3. Provide your name, order date, and a reason for the return.
  4. Mail the items to:
Nutricelebrity Returns
Order #_________________(Your order number)
20625 Valley Blvd #B
Walnut CA 91789
 
5. Pending item review and eligibility, Nutricelebrity will begin processing a refund and / or credit.

 

Refunds & Credits

 

Refunds on returned items will be issued in the same payment form as tendered at the time of purchase.

  • Once we have received and inspected the item(s), we will provide you with a refund and credit to your account.
  • Please allow 1-3 business days for processing.
 

Cancellations

 

If you would like to cancel your order, contact NutriCelebrity direct at (909) 468-0808 or email us at orders@nutricelebrity.com.

  • Customer is responsible for any credit card and / or bank fees.
  • Please allow 1-3 business days for processing.